Stressful Day, SAP Issue

Today was an alright day. I was nervous throughout the majority of it. We had an email come in at five in the morning from the Australia team regarding a crypt error message and demanding immediate support. It seemed related to a SAP adapter from the internal TServer logs. Looking into it further, it was the same server recently harmed with my P1. When searching online for the error message, there was practically no information. A few sources said it was the switch- it obviously wasn’t, because if it was there would be thousands of emails. The entire day was searching and reading information about a system I barely understood. And, of course, we had a meeting at 4:00 pm regarding this issue with 20 of so engineers…and my manager. I felt stupid. It took the SAP team about 15 minutes to resolve the issue. In hindsight, I know I was being too hard on myself - SAP isn’t my domain. It is what it is. In the end, I’m happy the situation was resolved. No additional reputational harm.

The rest of the day was okay. We submitted the change request for the Dealer region. I don’t feel too comfortable in the testing methodology. However, it is what it is. The actual strategy itself is solid. Tomorrow I need to investigate the switch and ensure the proper vectors are pointed - I believe that there are six or seven IPs on an unexpected switch. We need to configure the transfer transactional list to override the regional staffing message to ensure reach-ability and no future headaches. It wasn’t designed right the first time, but at least it is now.

The entire day I felt weak and tired. I know I stayed up later than normal. I think I fell asleep at 0100 rather than my normal 2300. I planned on sleeping during the quarterly earnings report (0900 to 1130). But the darn email made me too panicked to be able to. I didn’t anticipate that.

I need to be thankful. I know that there are many people struggling. I need to keep that perspective. I need to acknowledge my blessings, be humble with my privilege, and keep my head low. The the nail that sticks out gets hammered down.